Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-April 2024
Ottawa
Apr 20, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. To review benefits, please visit jobs.walgreens.com/benefits

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Bi-lingual Customer Care Agent, Part Time, Public Affairs - Lakeland
This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise for service, associates or our
Director, IT Client Support & Service Management
Competition Number: REQ 5624 TITLE: Director, IT Client Support & Service Management DIVISION: Information Technology SALARY: Payband 13, $105,304 - $140,403 per year LOCATION: 51 Dockside Drive
Werkstudent:in Supply Chain/Customer Service
Company Description Fast jeder von uns ist in seinem Leben schon einmal mit Produkten von Mattel in Berührung gekommen: ob mit Barbie®, Hot Wheels®, Fisher-Price® oder Gesellschaftsspielen wie UNO od
Business Development Representative
Jim Koons Automotive Companies are seeking energetic individuals to be part of our award winning team. Voted one of the Best Places to Work 10 times, by the Washington Business Journal based on Best
Market Risk Client Service Manager, hybrid, Assistant Vice President
About the role The Client Service role will be responsible for the successful oversight, maintenance & execution of the client service required to provide market risk, liquidity and ESG managemen
Customer Service Representative - Calgary
Position Description Job Summary HERE WE 'GROW' AGAIN! On July 29, 2022 Saint-Gobain completed the acquisition of Kaycan, a manufacturer and distributor of exterior building materials in Canada and i
Patient Service Coord I, HH
Location: Home Health - Fort Worth Department: Administration Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: Manages patient accounts to ensure accurate and timely d
Passenger Service Agent - SYD
How you'll help us Keep Climbing (overview & key responsibilities) Vision: Deliver world-class service to all customers.Mission: Make every customer feel like the most valued person. As a Passeng
Client Service Specialist
Responsibilities: Provide superior customer service on our industry-leading Moody's Analytics products.Communicate with clients contacting Moody's Analytics in a courteous, professional, accurate and
Customer Service Coordinator
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potenti
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved