Home
/
Customer Service
/
Customer Service Associate
Customer Service Associate-April 2024
Lakeville
Apr 27, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Operations

  Provides customers with courteous, friendly, fast, and efficient service.Recommends items for sale to customer and recommends trade-up and/or companion items.Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.Implements Company asset protection procedures to identify and minimize profit loss.Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.Has working knowledge of store systems and store equipment.Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentAttends training and completes PPLs requested by Manager or assigned by corporate.

  Basic Qualifications

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications

  Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evenings and weekend hours.The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  To see the salary range for this position please click here: Pay Transparency Customer Service Associate .If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser https://jobs.walgreens.com/en/paypcsa

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Seasonal Customer Support Tax Expert - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Storage Support Engineer
Position: Storage Support Engineer Job Description: Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added ser
Data Center Customer Operation Engineer Ⅲ (Osaka) - カスタマーオペレーションズエンジニア (大阪)
Data Center Customer Operation Engineer Ⅲ(Osaka)- カスタマーオペレーションズエンジニア(大阪) 【職務内容】データセンターにて、主に以下の業務に携わっていただきます。 • お客様の入館対応 • お客様からのお電話や社内からの依頼対応 • 障害対応 • 弱電、強電の工事発注等の施工管理 • サーバールーム内の電源、空調の需要率管理 • 業務のスケジ
Multi - Service PA1 - Service Centre Specialist
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender i
Multi-Unit Account Manager
Company: US0444 DiTomaso, Division of Sysco Seattle, Inc Zip Code: 99501 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full Time Travel P
Client Service Specialist - German speaking
Job Requisition ID # 23WD72153 Position Overview As a Client Services Specialist, you will be a critical part of Autodesk's frontline support, ensuring our customers' requests are actioned with a sen
Transportation Clerk - SYGMA - Ruther Glen, VA
Company: US3665 Sygma Virginia, a Division of The Sygma Network, Inc Zip Code: 22546 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full T
Manager, Strategic Account Management - Walmart Data Ventures
Position Summary... What you'll do... Job Description Walmart Data Ventures is focused on productizing Walmart's rich data assets to better serve customers and provide data products that deliver acti
Presales Advisory Solution Consultant, Customer Experience Solutions
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Desktop Support Analyst II
Position: Desktop Support Analyst II Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enter
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved