Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-April 2024
Sacramento
Apr 25, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1345203BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Flexible hours

  Job Function: Retail

  Full Store Address: 4495 MACK RD,SACRAMENTO,CA,95823

  Full District Office Address: 4495 MACK RD,SACRAMENTO,CA,95823-04545-05036-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 05036-SACRAMENTO CA

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
HOUSEKEEPER (FULL TIME)
Crothall Healthcare We are hiring immediately for full time HOUSEKEEPER positions. Location: MUSC Columbia Downtown - 2435 Forest Drive, Columbia, SC 29204 Note: online applications accepted only. Sc
Postdoctoral Fellow Sickle Cell
JOB REQUIREMENTS: Position Description: Every day, in ways both big andsmall, the Medical College of Wisconsin (MCW) is impacting lives for thebetter. MCW ... changemaking for a healthier Wisconsin.
Part Time Sales Associate 2115
Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the indust
Customer Success Director (ORMB / Billing)
Job Description Customer Success Director – Revenue Management and Billing Financial Services, US NOTE: We are unable to provide visa sponsorship for this role at this time. No candidates requiring v
Speech Language Pathologist (SLP) - Outpatient (After School)
Speech Language Pathologist (SLP) - Outpatient (After School) Job Ref: 192152 Location: Allen, TX 75013 Category: Speech Language Pathology Line of Business: PDS_Therapy Pay Rate: Up to $50,000 per y
Chevrolet Sales Associate
Who We Are: When you join Carousel Motor Group, you are a part of 9 auto dealerships in the Twin Cities area. We're a recognized leader in the Twin Cities automotive market. Grow in a great culture!
Part Time/Full Time Sales Store 8063
Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the indust
Pharmacy Manager
Job Description: Job Summary: Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions. Offers preventive and c
Cleaning Attendant (Overnight) (Broken Arrow, Ok)
CLEANING ATTENDANT OVERNIGHTCustodianPart Time or Full Time, HourlyJob Family: MaintenanceReports to: Assistant General Manager Looking for a cleaning attendant who is passionate about facility clean
Occupational Therapist (OT) - Home Health
Occupational Therapist (OT) - Home Health ApplyRefer a FriendBack Job Details Requisition #: 191496 Location: College Station, TX 77845 Category: OT Salary: Up to $120,000 per year Position Details O
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved