Home
/
Comprehensive
/
Customer Service Associate
Customer Service Associate-April 2024
Methuen
Apr 15, 2025
ABOUT WALGREENS
We champion the health and well-being of every community in America.
10,000+ employees
Consumer Goods & Services, Healthcare
VIEW COMPANY PROFILE >>
About Customer Service Associate

  Job Description:

  Models and delivers a distinctive and delightful customer experience.

  Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

  Customer Experience

  Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  Operations

  Provides customers with courteous, friendly, fast, and efficient service.

  Recommends items for sale to customer and recommends trade-up and/or companion items.

  Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  Implements Company asset protection procedures to identify and minimize profit loss.

  Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  Has working knowledge of store systems and store equipment.

  Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  Completes special assignments and other tasks as assigned.

  Training & Personal Development

  Attends training and completes PPLs requested by Manager or assigned by corporate.Job ID: 1340421BR

  Title: Customer Service Associate

  Company Indicator: Walgreens

  Employment Type: Part-time

  Job Function: Retail

  Full Store Address: 256 PLEASANT ST,METHUEN,MA,01844

  Full District Office Address: 256 PLEASANT ST,METHUEN,MA,01844-07151-17486-S

  External Basic Qualifications:

  Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours

  Preferred Qualifications:

  Prefer six months of experience in a retail environment.

  Prefer to have prior work experience with Walgreens.

  Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

  Requires willingness to work flexible schedule, including evenings and weekend hours.

  The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  An Equal Opportunity Employer, including disability/veterans.

  The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

  Shift: Various

  Store: 17486-METHUEN MA

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Risk Management Specialist
Risk Management Specialist Robbinsdale, MN Posting Date: Mar 03 2025 Apply now (https://secure.dc4.pageuppeople.com/apply/1023/gateway/default.aspx?c=applylJobID=510234lJobSourceTypeID=802sLanguage=en
Heating Plant Operator
Heating Plant Operator Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FI
Surgical Skills Lab Tech
Details Open Date 03/03/2025 Requisition Number PRN41331B Job Title PS Sterile Processing Tech Working Title Surgical Skills Lab Tech Job Grade UGR FLSA Code Nonexempt Patient Sensitive Job Code? Yes
Strategy and Transactions - Transaction Diligence - Transaction Analytics - Senior
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your uni
Merchandising Representative
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you love a physical job that will keep you busy? The Brick is actively seeking
Chef De Partie - SAIT Curated Catering
Join the Hotel Arts Group as a Chef de Partie at SAIT Dining Centre, where quality and efficiency define our culinary excellence. Working closely with the Chef de Cuisine, you will play a pivotal role
Demand Planner
Demand Planner City: Prague We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relen
Sr. Lab Technician
Job Description PET Dairy has an immediate job opening for a quality assurance technician to perform microbiological and chemical testing of finished products, raw materials and associated items, whil
Retail Sales Associate - Part-Time
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with
PBX Operator - Communications
Overview Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinica
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved