Become a part of our caring community and help us put health first

　　The Pharmacy Fulfillment Coordinator/ Care Management Support Assistant 2 is responsible for managing all components of pharmacy fulfillment activities. This position may also include scheduling, adjusting personnel to meet work volume needs and service levels, ensuring efficient processing from medication order receipt to medication manufacturing to packing/delivery.

　　Assemble patient's electronic medical record and process orders in CPR + and One Care System if necessary.Assist in the preparation and assembling of patient orders, gathering all necessary information necessary for the clinical pharmacist to process new orders in a timely manner.Obtains renewal medical orders for Clinical Pharmacist prior to providing services.Obtains and updates medication profiles.Assesses referrals and prioritizes work appropriately to meet patient and company needs.Document in patient records professionally and consistently.Communicates and coordinates referrals with outside sources, such as case managers, nursing agencies and Dr's offices personnel.Assists the pharmacist when requested in all duties and functions according to standard practice of the profession, and states, and federal laws.Provides industry-best phone customer services to patients, medical provides, vendors, etc... with complete follow-up as needed.Assists with activities to ensure compliance with all State, The Joint Commission (TJC), and ACHC/PCAB records maintenance requirements.Answers calls coming to the pharmacy from either outside callers or from employees within the company.Maintains confidentiality of patient information according to The Joint Commission (TJC) and HIPPA standards. Respects and protects patient confidentiality. Observes the organizations formal and informal polices for the handling of patient's rights and confidentiality.Carries out pharmacy operational policies and procedures in accordance with established policies, state and federal law and TJC policies and complies with applicable laws & rules.Participates in committee work to promote the Quality Improvement (QI) program.Reports observed process deficiencies to the appropriate area supervisorParticipate in on-call rotation as indicated by staffing and business needs.Additional responsibilities as assigned by the manager or Pharmacist-In-Charge.

　　Required Qualifications

　　High School diploma or the equivalent.Ability to read and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals.Able to communicate effectively in English, both verbally and in writing.Basic computer and automated pharmacy systems knowledge.Demonstrates IV Laminar Flow Hood, proficiency preparing within chemo hood.

　　Preferred Qualifications

　　One (1) year related pharmacy experience or more

　　Additional Information

　　Scheduled Weekly Hours

　　40

　　About onehome: onehome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. onehome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. onehome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

　　About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

　　Equal Opportunity Employer

　　It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.