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Co-op, Operations and Customer Center (Spring, 2024)
Co-op, Operations and Customer Center (Spring, 2024)-April 2024
Atlanta
Apr 17, 2025
ABOUT DELTA AIR LINES
Delta Air Lines is a global airline with a focus on safety, innovation, reliability, and customer experience.
10,000+ employees
Travel and Hospitality
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About Co-op, Operations and Customer Center (Spring, 2024)

  How you'll help us Keep Climbing (overview & key responsibilities)

  Delta Air Lines' Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms.

  OCC Co-Ops will be assigned to one of the teams that support Delta's 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta's world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network. Co-ops will work with aviation professionals, supporting our teams by using data to solve operational business challenges.

  A Co-Op will be assigned to one of the following teams:

  Flight Control - Certified Flight Dispatcher group responsible for pre-flight planning, monitoring flights in route and acting as crew members on the ground to ensure the highest levels of safety in commercial flight operations. Customer Experience / Operations Planning - Strategic team that works to anticipate constraints, develop collaborative solutions, and foster effective communication which supports the successful execution of Delta's operational reliability commitment to our customers.

  What you need to succeed (minimum qualifications)

  Undergraduate students in pursuit of a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management or similar 4-year degree programMust be available to work for three alternating semesters in Atlanta, GA, Monday through Friday 8AM - 5PM work scheduleMust be enrolled with educational institution throughout duration of co-op programWillingness/ability to learn new skills is required - be willing try new things and fail, learn from each experience and improveWillingness to brainstorm with and leverage expertise of other team members, maintaining a team-first attitude with success of your team as top priorityStrong organizational, project management, and verbal/written communication skills are essentialProficiency in Microsoft Office Suite, especially Excel & PowerPointMust be comfortable working in group and individual settingsConsistently prioritizes safety and security of self, others, and personal data.Embraces diverse people, thinking, and styles.Possesses a high school diploma, GED, or high school equivalency.Is at least 18 years of age and has authorization to work in the United States.

  What will give you a competitive edge (preferred qualifications)

  Successful candidates will have familiarity and/or experience with some of the following: SQL, SAS, Python, R, Tableau, Excel, and PowerPoint. Familiarly with airline operations, scheduling and planning Track record of seeking leadership roles including student and community organizations Passionate about a future career in the aviation industry and serving Delta's customers

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