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Community Engagement Professional
Community Engagement Professional-April 2024
West Palm Beach
Apr 19, 2025
ABOUT HUMANA
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized whole-person healthcare experiences.
10,000+ employees
Healthcare
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About Community Engagement Professional

Become a part of our caring community and help us put health first

The Community Engagement Professional cultivates relationships in the community through advocacy programs, community events, active engagement and strategic initiatives. The Community Engagement Professional's work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

This position is a combination remote work at home and field facing position that requires about 50-75% travel in surrounding Florida counties with a primary focus on Palm Beach, Broward and Miami-Dade counties. This position also requires bilingual fluency in both English and Spanish or Haitian Creole with ability to pass a Language Proficiency Assessment (offer contingent on passing of assessment).

The Community Engagement Professional builds visibility and credibility of Humana Healthy Horizons throughout the community via events, partnerships and c-suite interactions. Strategizes methods to scale communities and drive greater connections among community members. Engages community members, nonprofits, FQHCs and faith-based organizations. Interprets public health and membership data to implement strategy and influence implementation company initiatives.

This position will work closely with non-profit executives, and requires providing a high-level of customer service and ongoing engagement.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows and understands the need for established guidelines/procedures.

Use your skills to make an impact

Required Qualifications

Bachelor's degree in related field OR 6 years of experience working in a community serving organization, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations.

Bilingual English AND Spanish/Haitian Creole - Language Proficiency Assessment will be performed to test fluency in reading, writing and speaking in both languages. Offer contingent on passing fluency assessment.

Proficient in administration and data management systems

Knowledge of and ability to navigate community resources

Public Speaking Experience

Strong knowledge of CBO/FBO operating structures, SDOH and health equity

Understanding of marketing, social media and public relations and its connection to a field-based role

Preferred Qualifications

Bachelor's Degree in a related field

Background in corporate social responsibility, community outreach, education and/or nonprofits

Experience in supporting Medicaid health plans and/or underserved populations.

Familiarity with Florida geography and culture, particularly Broward Miami-Dade counties

Additional Requirements / Adherence

Work Style: Combination remote work at home, travel within the local region of South Florida (Palm Beach, Broward Counties) to include less frequent travel within Miami-Dade county.

Hours/Travel: Monday through Friday 8:00 AM to 5:00 PM Eastern Time

50-75% local travel to onsite locations attending events to communicate with members, and organizations.

This position must be willing to commute through multiple surrounding counties.

Occasional evenings, overnight and weekends as needed to meet business needs.

Leader will discuss schedule modifications as evenings, overnight and weekend needs apply.

Driver's License, Insurance, and Automobile Policy

Must have a valid driver's license with reliable transportation and the ability to travel within the state of Florida, as required

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with the state of Florida's mandatory minimum limits.

Remote Work at Home Requirements

Must have the ability to provide a high-speed DSL or cable modem for a home office.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is REQUIRED.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI/ HIPAA information.

Scheduled Weekly Hours

40

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$52,500 - $72,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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