Job Description

　　The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth's Workers' Compensation System and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment to injured workers is provided in a timely manner while balancing the needs of employers to certain workers' compensation insurance costs.

　　The Clerk V is responsible for ensuring effective operations and compliance with Dispute Resolutions' policies and procedures and to serve as the unit's liaison between the Impartial Scheduling Unit and its internal/external customers.

　　Duties include but are not limited to:

　　Provide Assistance to the Manager/Supervisor to resolve unit's work-related issues.Responsible for accurately entering all Form 121 (Appeal of Conference Order) into CMS.Enters payment information for Appeals into CMS and verifies accuracy on Report 460 (Checks Received for Appeal for Hearing).Responsible for scheduling all exams, second exams and S. 8(4) exams.Provides technical assistance to the Administrative Judges, Attorneys, Impartial Physicians, Employees and to the public to ensure compliance with agency laws regarding S.11A, S.8(4) and S.36.Accurately prepare and review vouchers for entry into CMS.Process all refunds, missed appointments and late report letters.Responsible for returning all second checks and rejected checks with appropriate system generated letter.Import all correspondence between internal and external parties into DMS.Responsible for reviewing, quality control and entering compensation amounts on approved Third-Party Petitions. Receive and distribute incoming mail to appropriate individuals.Identify and refer inaccurate data in CMS, DMS, on reports and Agency forms to unit's Manager/SupervisorEnsure compliance with established procedures.Responsible for all scanning into DMS and ensuring complete accuracy in CMS.Responsible for notifying all case parties of scanned Impartial Reports in DMS.Responsible for ensuring all medical packets are scanned into DMS prior to scheduled exam.Maintain database for all Third-Party Petitions.Research and resolve all internal and external inquiries regarding DMS.

　　IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE.

　　Qualifications

　　First consideration will be given to those applicants that apply within the first 14 days.

　　Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in office work, of which (B) at least one year must have been in a supervisory or administrative capacity, or (C) and equivalent combination of the required experience and the substitutions below:

　　I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *

　　II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

　　III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *

　　IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience. *

　　* Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

　　Comprehensive Benefits

　　When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

　　Want the specifics? Explore our Employee Benefits and Rewards!

　　An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

　　The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.