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Claim Team Manager- Injury
Claim Team Manager- Injury-April 2024
Tempe
Apr 19, 2025
ABOUT STATE FARM
State Farm helps customers protect the things that matter most to them.
10,000+ employees
Financial Services, Insurance
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About Claim Team Manager- Injury

  Overview

  Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

  At State Farm we invest in our employees by providing a competitive Total Rewards package:

  Starting Salary is $71,008.60 - $127,000.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

  You are also eligible for:

  An annual bonus based on individual and enterprise performanceAnnual merit increases401(k) contributionPaid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!Industry leading Tuition Assistance ProgramsWellnessand mental health programs Discounts from hundreds of retailers through our Perks at Work programAnd more!

  This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

  Seeking competitive candidates to support our Injury Segment. You may be considered for other segments dependent upon your skills and qualifications.

  Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

  Come join the Neighborhood and do some good!

  Visit State Farm Careers for more information on our benefits, locations, and the hiring process.

  Responsibilities

  As a leader in the insurance and financial services industry, we hire the best employees to serve our customers. When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. Responsible for first-line management of assigned Auto Claim personnel, which includes hiring, training, coaching, performance management and salary activitiesLeads team toward desired department and company goalsResponsible for the review and control of the operation's claim activities including investigations, claim payments, and adjustment expense paymentsServes as a technical resource in the areas of claims settlement procedures, company claim policies and procedures, insurance contracts and endorsements, automotive repair methods and parts, medical and anatomical terminology, types of personal injury and their prognosis, applicable federal/state laws, and legal requirementsResponsible for coordinating, communicating, and implementing new Company programs, policies, practices, and proceduresEnsures compliance with company procedures, applicable federal/state laws, and legal requirementsPromotes development of employeesEmployees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).

  Qualifications

  Bachelor's degree preferredPrior formal or informal leadership experience required; auto claims operations and/or call center experience preferredExperience handling first and/or third party injury claims is preferredLitigation experience is preferredEffective written and verbal communication skillsDemonstrates the following leadership behaviors:Promote and maintain a relentless focus on the customer when making decisionsCandidly assess our environment and tackle challenges head-onInspire and energize people to understand and achieve common goalsPMCL

  #SFPL

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