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Business Process Analyst
Business Process Analyst-April 2024
Summit
Apr 21, 2025
About Business Process Analyst

  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies).

  Position: Business Process Analyst

  Position Overview

  We are looking for an innovative Business Process Analyst to join our expanding team. In this role you will be interacting with a variety of business teams to review business process and identifying opportunities for optimization with focus on driving operational excellence and continuous improvement across the organization.

  To ensure success as a process analyst, you should have detailed knowledge of Property Casualty business workflows, excellent communication skills, and a collaborative approach. A top-class process analyst can identify bottlenecks and influence teams to adopt re-engineering solutions to optimize process and reduce overall operational throughput.

  Position Responsibilities Lead operational analysis, process improvement and process optimization and other transformation projects. Interview Operations, Underwriting, and other expert staff, to facilitate the mapping, documenting, and analyzing of current process, and business challenges. Organize, plan value stream mapping events to capture process flow improvement opportunities. Develop analysis tools to capture process costs, maturity, opportunities for expense reduction. Draft & present insight and guidance on operational improvement recommendations to drive process optimization and increase productivity. Support enterprise re-engineering projects developing process strategies and future models to improve business performance. Draft and maintain process documentation, job aides, procedure guides and workflow mapping inventory. Maintain project plan and roadmaps for assigned process redesign milestone meeting deliverable dates. Draft business requirements to refine and/or automate process to support technology. enhancements. Experience Requirements Bachelor's degree or equivalent combination of education and work experience Minimum 5 years of Insurance Operations process management experience with a Wholesaler or MGA Strong Project Management Skills with ability to manage multiple workstreams and deliverables. Advanced skills in Excel, Visio, Microsoft Project, PowerPoint, and Word. Demonstrated ability to analyze, optimize and document complex business processes. Ability to prioritize and execute tasks independently in a fast-paced environment. Strong written and oral communication skills. Lean Six Sigma Green or yellow belt certification or similar. Department Business Operations

  Required Experience: 2-5 years of relevant experience

  Required Travel: Negligible

  Required Education: Bachelor's degree (4-year degree)

  HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

  EEOAA Policy

  E-Verify Program

  We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

  Hi, we're HUB.

  In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

  When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

  And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

  About HUB International

  Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

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