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Business Analyst
Business Analyst-April 2024
San Jose
Apr 16, 2025
ABOUT C.H. ROBINSON
As one of the world’s largest logistics platforms, we are responsible for getting goods to people, when and where they need them.
10,000+ employees
Client Services
VIEW COMPANY PROFILE >>
About Business Analyst

  Job Description:

  C.H. Robinson is seeking a Business Analyst in the San Jose, California area to work closely with Product Management and Engineering teams in developing solutions in our software application including for our brokerage reseller program, where we negotiate rates with major carriers and apply a markup for customers. As a subject matter expert (SME) across various business domains, you will engage with cross-functional stakeholders to understand their needs, translate them into functional requirements, and advise on technical solutions. Key responsibilities include: creating trend reports and identifying opportunities for cost savings, process improvements, and growth; analyzing the feasibility of, and developing requirements for, new features and enhancements to existing features; managing customer onboarding, including account setup, configuration, and training; developing key performance indicators to track supply chain network changes' impact; conferring with personnel to ensure successful functioning of newly implemented systems or procedures; putting together training guides for customers and internal users; coordinating with offshore engineering teams in real time; gathering and analyzing information on problems or procedures to develop alternative methods; documenting findings of study and preparing recommendations for implementation of new systems, procedures, or organizational changes; participating in proof of concept and pilot activities; standardizing and maintaining requirements for new functionality evaluations; engaging in early testing and validation with stakeholders prior to go-live; and supporting ongoing user feedback process and addressing user support issues. This position requires approximately 15% domestic travel. Must live within commuting distance of San Jose, CA. The salary noted below indicates a national wage range for this position with C.H. Robinson. The annual salary range for the Business Analyst position in San Jose, CA is $100,963 to $135,600 .

  Basic Qualifications:

  The position requires at least a bachelor’s degree, or its foreign equivalent, in Business, Data Analytics, or a related field, plus at least two (2) years of experience as a Business Analyst, Data Analyst, or another similar role working in the transportation/logistics industry. A qualified applicant's experience must include: 2 years of experience devising and executing data integration strategies for presenting narratives to the end user; 2 years of experience in utilizing analytical tools, evaluation workflows, and related activities, primarily in the supply chain and distribution industry; 2 years of experience overseeing commerce and tech collaborations, concentrating on resolving business issues and propelling resolutions; 2 years of experience examining and interpreting fiscal documents to establish a foundation for enhancing client operations; and 2 years of experience employing R, Python, and SQL to develop prototype models and trial runs.

  Candidates who are interested in this position should select “Apply” below.

  Compensation Range

  $65,300.00 - $135,600.00

  The base pay range displayed on each job posting reflects the minimum and maximum

  base pay for the position across all U.S. locations. Your individual base pay

  within this range is determined by work location, which takes into account

  geographic cost of labor, and additional factors, including job-related skills,

  experience, and relevant education or training. During the hiring process, your

  recruiter will provide more details about the specific base pay for your

  location. Compensation details listed in this posting reflect the base pay only

  and do not include additional variable compensation.

  Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

  Equal Opportunity and Affirmative Action Employer

  C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

  Affirmative Action Employer/EOE/M/F/Disabled/Veteran

  Benefits

  Your Health, Wealth and Self

  Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  Two medical plans (including a High Deductible Health Plan)

  Prescription drug coverage

  Enhanced Fertility benefits

  Flexible Spending Accounts

  Health Savings Account (including employer contribution)

  Dental and Vision

  Basic and Supplemental Life Insurance

  Short-Term and Long-Term Disability

  Paid and floating holidays

  Paid time off (PTO)

  Paid parental leave

  Paid time off to volunteer in your community

  Charitable Giving Match Program

  401(k) with 6% company matching

  Employee Stock Purchase Plan

  Plus a broad range of career development, networking, and team-building opportunities

  Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

  Why Do You Belong at C.H. Robinson?

  Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

  As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2023. Headquartered in Eden Prairie, Minnesota, we are proud to be certified as a Great Place to Work 2023 - 2024 by the Great Place to Work Institute. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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