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Bilingual Spanish/English Call Center Representative
Bilingual Spanish/English Call Center Representative-April 2024
Saint Charles
Apr 21, 2025
About Bilingual Spanish/English Call Center Representative

Company Overview

Senior Health Solutions is a state licensed agency that specializes in Medicare Life and Health Insurance.  We take pride in outstanding customer service and deliver quality service to all.

This is not a remote position.

Job Summary

As a Call Center Agent, you will be trained to help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions.  We offer an extensive paid training program, good benefits, and the opportunity to set your own financial goals.

Job Requirements

Must be fluent in speaking, reading, and writing both English and Spanish

Active Listening Skills, able to give full attention to what clients are saying, taking the time to understand the points being made, and not interrupting at inappropriate times.

Ability to multitask

Good computer and keyboarding skills

Ability to learn new software quickly

Outgoing and energetic attitude

Previous Call Center experience a plus (not required)

Pleasant phone voice

Benefits

1 st  Year Income $75,000-$100,000 (estimated)

Bonus and Commission

Health Insurance

401k (with a partial match)

Paid Training

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