Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.
The purpose of this job is to acquire the fundamentals of specialty area of underwriting, which may include Workers Compensation, Commercial Package, or Difference in Conditions (DIC) Earthquake and Flood, and assist with the achievement of effective and profitable Branch Underwriting results according to Company Goals and Guidelines in support of the team. Assists and supports the Underwriting Department in providing customer service to policyholders, brokers, and or agents.
This is a Hybrid position working in our Woodland Hills, CA office a minimum of 3 days a week.
WHAT YOU WILL DO
Gains knowledge of underwriting principles and processes.
Successfully complete formal and on-the-job training provided by line of business management in specialty area of Underwriting. Demonstrates the ability to evaluate fundamental risk, make sound Underwriting decisions, and perform basic customer service and marketing activities. Demonstrates understanding of laws, rules, and regulations governing Underwriting business for specialty area. Demonstrates knowledge of line of business procedures, guidelines, and Underwriting systems May work with Company Claims, Risk Management, and other appropriate departments to become familiar with standards, requirements, and reporting.
Delivers superior customer service through collaborative relationships.
Responds to follow-up activities pertaining to policyholders or from broker clients including research, correspondence, data entry, updating files, tracking documentation and mailing. Responds to coverage inquiries of new business and policy changes involving basic analysis and recommendations. May be asked to represent department in cross-functional project teams. Work with underwriter to establish collaborative relationships with agencies/producers or broker clients to understand the external marketplace.
WHAT YOU BRING TO THE ROLE
High school diploma required. Associate's degree or 2 years college attendance, with emphasis in Business, Accounting, Statistics or related field preferred. 1+ year of experience as an Underwriting Assistant or related experience in Underwriting strongly preferred.
KNOWLEDGE AND SKILLS
Ability to interpret and write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization within departments and organization. Ability to read and interpret documents such as loss control reports, new and renewal business applications, safety rules, Excel spreadsheets, operating instructions, and procedure manuals.
PHYSICAL REQUIREMENTS
Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
COMPENSATION
The salary range listed for this position, to 28.38 to 44.75 hourly, is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors such as skills, experience and/or education. In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. We typically do not hire towards the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package outlined below.
WHY JOIN ICW GROUP?
Challenging work and the ability to make a difference You will have a voice and feel a sense of belonging We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match Bonus potential for all positions Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) 10 paid holidays throughout the calendar year Want to continue learning? We'll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
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