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Associate Manager - Clinical Operations
Associate Manager - Clinical Operations-April 2024
Flexible / Remote
Apr 20, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Associate Manager - Clinical Operations

  At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

  Our global Clinical Operations colleagues within our PPD® clinical research services provide end-to-end support for clinical trials from study start up to monitoring through to study close out, across commercial and government contracts. Together, we help clients define and develop clinical programs, minimize delays, and complete high-quality, cost-efficient clinical studies.

  We have a vacancy for an Associate Clinical Manager for Germany. As an Associate Manager at PPD, part of Thermo Fisher Scientific you will oversee daily line management responsibilities of an assigned team and serve as positive leadership and professional role model for respective staff. This role can be office based at our sites in either Munich or Karlsruhe, Flexible Home/Office or fully Homebased in Germany. The role is permanent.

  Discover Impactful Work:

  Manages, selects, trains, resources, coaches and performance management of respective staff, which may be inclusive of CRAs, ACRA's, CTC's and/or other clinical operations focused staff. Focuses on end results using metrics and key performance indicators to manage performance. May lead or contribute to initiatives that enhance the department's performance or lead to process improvement across the company. Collaborates with clinical operations senior management and executive staff on strategic planning and business development as required. Acts as point-of-escalation regarding performance concerns and training needs to ensure adherence to the company's SOPs and WPDs. Works in collaboration with the leadership team for resourcing needs.

  A day in the Life:

  • Leads staff, providing coaching, mentorship and work direction.

  • Conducts regular performance appraisals and career discussions with staff. Facilitates employee career development. Interviews, recruits and selects staff.

  • Leads induction/orientation programs for all new employees, ensuring their smooth assimilation into the company.

  • Ensures all staff CVs, training records, position profiles and experience profiles are complete and up-to-date. Ensures timeliness and accuracy of timesheets and expense reports.

  • Supports allocation activities per the local resourcing process. Supports activities of project leads/functional leads to optimize the operational running of projects. Raises appropriately any issues which may impact project deliverables.

  • Delivers training on Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), local requirements and any other subjects that impact on clinical operations. Identifies training gaps and ensures that training requirements are met. May contribute to development of training programs, where appropriate.

  • Assures adherence to good ethical and regulatory standards.

  • Alerts management to quality issues, request QA audits as appropriate, and facilitate client and internal quality assurance audits as required.

  • Use systems (e.g. Activate, CTMS, Preclarus, Clarity) to evaluate employee and project metrics, KPIs and general project status.

  • Evaluates work of staff, including conducting PAVs (either remote or on-site) to thoroughly evaluate the employee monitoring skills and project conduction when applicable.

  • Participates in process improvement/development initiatives.

  • Ensures understanding and facilitation of the risk based monitoring approach.

  • May provide input into bids and contribute to the procurement of new business where required.

  Education and Experience

  Bachelor's degree or equivalent and relevant formal academic / vocational qualification

  Ideally 1+ year of leadership responsibility

  In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

  Knowledge, Skills, Abilities

  • Advanced mentoring/leadership/supervisory skills

  • Excellent clinical trials monitoring skills; Remote and on-site

  • Proven understanding of or ability to learn the company's SOPs, WPDs, and relevant regulations (e.g. ICH/GCP, FDA guidelines)

  • Proven ability to evaluate medical research data

  • Strong organizational and negotiation skills

  • Strong attention to detail

  • Sophisticated written and oral communication skills

  • Good knowledge of English language and grammar as well as fluent German

  • Demonstrated use of computer to include data entry, archival and retrieval

  • Ability to travel as needed

  • Excellent teammate with team building skills

  • Excellent interpersonal and conflict resolution skills

  • Advanced ability to apply problem-solving techniques applicable to constantly evolving environment

  • Solid knowledge of medical/therapeutic areas and medical terminology

  Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

  Closing date is EOB 30th November 2023

  "Severely disabled applicants with the same aptitude will be given preferential treatment. / Schwerbehinderte Bewerber werden bei gleicher Eignung bevorzugt behandelt."

  #LI-Remote

  #LI-MC2

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