Associate IT Project Engineer - 2nd Shift - NAIC3
Why WWT?
Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.
At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $13 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!
Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!
Why should you join the Integration Technology Center team?
WWT's Integration Technology Center teams work in a climate-controlled production environment with advanced networking, secure remote access, and certified procedures specifically designed for staging, kitting and configuring the latest advanced technology solutions. The team consists of certified engineers with logistical and technical expertise to help reduce the risk, cost and complexity of IT deployments.
Job Summary
Work closely with the project engineer and to evaluate project requirements and documentation to drive for successful execution of customer expectations. Perform daily supportive tasks to execute and quality check all requirements to deliver world class supply chain solutions.
Essential Functions
Assist in the execution of technology solutions per specifications and/or configuration instructions utilizing both industries and WWT best practices. Configuration of multiple vendor networking, wireless & collaboration devices. Assist in the creation and optimization of work instructions and further documentation. Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies Provide input for installation and configuration instructions with various platforms of hardware and ensures accurate information capture Ensures compliance with established codes, regulations, and standards Perform logical work to load OS (Operating system), loading license, and update firmware per customer requirements. Configuration of core network storage, server technologies or general telecommunication product where applicable. Help drive project's progress, from kick-off to final approval. Configure, upgrade, and troubleshoot equipment to confirm system/hardware is functional on a wide range of technologies. Help in design, development and model/prototype creation Provide and validate initial label template requirements per Customer specifications or WWT best practices Ensure quality records are maintained for both internal and external customers to validate requirements and equipment audits Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture. Provide input for the continual improvement of Customer production solutions
Education
Associates degree in Information Technology or a related field is preferred. A combination of education, training and experience may be considered in lieu of a degree.
Work Experience
A minimum of 2 years' progressive experience in a related field required. Experience at working both independently and in a team-oriented, collaborative environment is essential.
Licenses and Certifications
CCNA -- Cisco Certified Network Technician is preferred.
Knowledge, Skills, and Abilities
Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions. Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. Identifies documentation needs and develops technical reference documentation in accordance with standards and styles. Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems. Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends. Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. Ability to take instruction and independently execute on the directives. Ability to read engineering drawings (network designs documents, rack elevations) Knowledge of a broad range of network infrastructure cable types and best practices. Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment. Strong written and oral communication skills.
Level of Autonomy
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.
World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled.