Home
/
Comprehensive
/
Assistant Manager, Customer Operations - New River Town Center
Assistant Manager, Customer Operations - New River Town Center-April 2024
Christiansburg
Apr 18, 2025
ABOUT GAP INC.
Our brands are made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Assistant Manager, Customer Operations - New River Town Center

  About Old Navy

  Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

  We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

  About the Role

  In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

  What You'll Do

  All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.

  Recruit, hire and develop people to drive a culture of high performance and engagement

  Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities

  Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity

  Promote community involvement

  Adapt team priorities to respond to customer and business partner needs

  Provide front line supervision to an operational, service or administrative team

  Who You Are

  Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results

  Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands

  Strength in driving metrics to deliver results that will meet or exceed business goals

  Able to travel as required

  Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives

  Good understanding of concepts and procedures within own subject area

  Benefits at Old Navy

  Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  One of the most competitive Paid Time Off plans in the industry.*

  Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  Employee stock purchase plan.*

  Medical, dental, vision and life insurance.*

  See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

  *For eligible employees

  Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

  US Candidates

  Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Internship - Powertrain Design Engineering - Winter/Spring 2024
At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, a
Health Care Compliance (HCC) 2024 Summer Internship Program - CTI
Health Care Compliance (HCC) 2024 Summer Internship Program - CTI - 2306156435W Description Health Care Compliance (HCC) 2024 Summer Internship Program - CTI Caring for the world, one person at a tim
Cook I
About Us Recently renovated and ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as
VC25 Structures Mechanic
Aerotek is looking for Structures Mechanics to support the VC-25 program in San Antonio, TX Qualified Candidates will have 4+ years of on-aircraft heavy structures experience. Please clearly indicate
Program Manager, Amazon Fresh Grocery
Description The Amazon Fresh Grocery team is looking for an ambitious Program Manager to lead compelling projects and programs that support our omni-channel retail grocery business. You will gather r
Mortgage Loan Originator
40000-140000 per year Commission based with bonus | Closes 02-Feb-2024 (EST) | Ballston Spa, NY, USA | Commission Only | RETAIL LENDING | Full Time Join a nationally recognized financial institution
Restaurant General Manager
The pay range for this position is between $20.50-$25.50 per hour depending on experience and availability! DRG is looking for a Dynamic and Experienced Leader who wants to work for a fast growing co
Senior Software Developer
Job Description Cloud Engineering Infrastructure Development Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc. As a member of the software e
Engineer, Senior - DevOPs
Job Description Sr Engineer: DevOps/Site Reliability Engineering (SRE) We are looking for a talented, motivated, and experienced Cloud DevOps and Site Reliability Engineer (SRE). As part of the IoT (
Senior Software Engineer
Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved