Home
/
Comprehensive
/
Assistant Manager, Customer Operations - Annapolis Harbour Center
Assistant Manager, Customer Operations - Annapolis Harbour Center-April 2024
Annapolis
Apr 18, 2025
ABOUT GAP INC.
Our brands are made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Assistant Manager, Customer Operations - Annapolis Harbour Center

  About Old Navy

  Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

  We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

  About the Role

  In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

  What You'll Do

  All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.

  Recruit, hire and develop people to drive a culture of high performance and engagement

  Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities

  Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity

  Promote community involvement

  Adapt team priorities to respond to customer and business partner needs

  Provide front line supervision to an operational, service or administrative team

  Who You Are

  Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results

  Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands

  Strength in driving metrics to deliver results that will meet or exceed business goals

  Able to travel as required

  Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives

  Good understanding of concepts and procedures within own subject area

  Benefits at Old Navy

  Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

  One of the most competitive Paid Time Off plans in the industry.*

  Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

  Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

  Employee stock purchase plan.*

  Medical, dental, vision and life insurance.*

  See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

  *For eligible employees

  Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

  Hourly Range: $21.30 - $29.25 USD

  Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

  US Candidates

  Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Tax Intern - Winter 2025 - Destination CPA
Time Type: Full-time Travel Requirements: Up to 100% A career within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the im
Restaurant Shift Leader
Restaurant Shift Leader Dayton, OHEarn up to $19.50 including tips!You gotta have it HOT... hot peppers, hot sandwiches, hot pay!Do you hunger for more?Potbelly Sandwich Shops, where Good Vibes and G
Senior Medical Science Liaison - Solid - San Francisco, CA
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Taked
CDL Truck Driver
Updated Pay Plan! Ask about our new Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you’ll haul largely no-touch freight to many of the same locations in the central part of the country. Yo
Veterinary Technician
Credentialed Veterinary Technician The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, e
Dietary Aide
Join our 5-star rated senior care campus at Chapel View as a Part-Time or Full-Time Dietary Aide! We offer on-the-job training, great benefits, free meals during your shift, and up to a $1,000 Bonus!
Assistant Manager
Employer: DRM Arby's Hourly Assistant Manager (45-Hour Work Week) Why should you join the DReaM Team? To be part of a family focused culture that allows you flexibility in your schedule to achieve yo
Internship - Marketing Partnerships - Remote US
Job Description Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel,
OBGYN Opportunity in Gainesville, Florida
Description Specialization: Obstetrics and Gynecology Job Summary: HCA Florida North Florida Hospital is seeking an exceptional OBGYN to join a local private practice in Gainesville, Florida Qualifie
Afternoon 2nd shift Security Officer Outdoor Walking/Cart Patrol 75230 (DAL Div 1)
Afternoon 2nd shift Security Officer Outdoor Walking/Cart Patrol 75230 (DAL Div 1) Dallas, TX, United States of America Back Apply Now Back Apply Now Overview United Protective Services is a Texas ba
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved