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Analytics Associate Manager
Analytics Associate Manager-April 2024
Hyderabad
Apr 19, 2025
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Analytics Associate Manager

  About this role:

  Wells Fargo is seeking an Analytics Associate Manager...

  In this role, you will:The Analytics Associate Manager within the CRM & Workflow Reporting Analytics team will be directly responsible to lead a team of BI team members in developing, building and supporting Customer Relationship Management (CRM) and Customer Service Management (CSM) dashboards. This team will support the dashboard/reporting needs for CRM/CSM product teams across businesses/LOBs, marketing execution & process excellence teams, as well as risk and compliance partners and platform owners across platforms like Salesforce CRM, Store Vision Platform (SVP), Tellerview, etc. The types of reporting will include covering topics such as CRM/CSM system capabilities, customer outbound/inbound activities, bank branch employee processes, system platform operations, risk and controls, etc. The Manager will be required to work closely with multiple business partners across CSBB, Risk, Control, Marketing, etc., and various back-office support groups and manage a team of Business Intelligence, Dashboarding and Business Analysis professionals to deliver reporting/analytics and related projects. Manager is also expected to be "hands-on" on critical projects, get involved in design and end-state discussions, as well as handle the data, report building and analytics work directly.Required Qualifications, International:

  11+ years of team management experience that includes progressively increased responsibilities7+ years of experience building Tableau dashboards/reports5+ years of people management experienceStrong comprehension of Oracle, Teradata, Microsoft SQL Server, Tableau and Power BI with proven query development ability using complex data sets from multiple data sourcesStrong people manager with proven experience building, leading, and engaging high-performing, diverse teamsDesired Qualifications:Ability to work effectively in a global team environment and across all organizational levels, where flexibility, collaboration, and adaptability are importantExperience on operational reporting for CRM/CSM platformsKnowledge and understanding of financial services industryOutstanding problem solving and decision-making skillsAbility to partner with Technology to define and deliver solutionsStrong analytical skills with high attention to detail and accuracyAbility to negotiate, influence, and collaborate to build successful relationships with business partnersJob Expectations:Posting End Date:

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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