Job Description Checkout.com is actively looking for a hands-on and highly driven Merchant Configuration Analyst, to help us run our daily operations to the best standard. The successful candidate will act as our front line in the region to ensure that our operations are run in an effective and timely manner.

　　The candidate will be responsible for the configuration of our clients and all the related operational tasks happening during their journey with Checkout. This is an outstanding opportunity to face exciting challenges and build a successful career path as we are taking our product to the next level of scale, innovation and sustainability.

　　The ideal candidate must be tech-savvy and customer-focused, eager to join an ambitious, high-paced environment and participate in our little revolution. 

　　The designated work hours for this role are from 9:00 AM to 6:00 PM. Availability is required on MRU public holidays, with scheduled leave to be taken during public holidays in Dubai.

　　ABOUT YOU:

　　1 year+ experience in a configuration role in the Tech and/or e-commerce industryYou have a phenomenal sense of responsibility, take ownership of your work, and get a sense of achievement from solving a problem and helping othersYou are self-driven, and flexible and have the ability to maintain high levels of productivity with minimal direction; you feel comfortable working in a high pace environment and can make quick and informed decisions under pressureYou have an affinity for or a strong interest in operational processes and you are interested in learning more about technical processes; you will also actively seek the answers to what you don’t know. WHAT YOU WILL BE DOING:

　　Setting up, updating and terminating merchant accountsWorking on ad-hoc projects including migrationProactively assist with all merchants' operations related to their daily use of our solution and coordinate with other team members when neededBecome a subject matter authority of our configuration productsInvestigate and action/triage escalations across multiple channels, while providing accurate and timely responses;Partner with Customer Support, Sales, and Product teams to resolve issues that arise during merchant trials, integrations, or post-implementation supportYou will need to be on call as per business need/when required Additional Information

　　Apply without meeting all requirements statement 

　　If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

　　We believe in equal opportunities

　　We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

　　Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

　　When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

　　We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

　　Take a peek inside life at Checkout.com via

　　Our Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U  Our Instagram https://www.instagram.com/checkout_com/