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Advisory Solution Consultant- Customer Workflows
Advisory Solution Consultant- Customer Workflows-May 2024
Cheyenne
May 9, 2025
About Advisory Solution Consultant- Customer Workflows

  Company Description

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  Job Description

  As a member of our Solution Consulting team, you will have a major impact on our future success by supporting our Customer Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company's most strategic product lines with support from sales, product management and the executive team.

  MUST BE IN REGION. OUT OF TERRITORY APPLICANTS WILL NOT BE CONSIDERED

  The Solution Consultantis a technical consultant withthe advanced ability todevelop, position andprovide product-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.You will work in Customer & Industry Workflows, one of ServiceNow's fastest growing business unitsSupport product sales as a technical and domain expertof a client-facing sales teamLead discovery & workshops to determine customers' goals and challengesDeliver product demonstrations to align our solution with customer needs and valueAnswer product feature and technical questions from customers, channel partners and ServiceNow colleaguesProvide feedback to product management about product enhancements thatcanaddress customer needs and provide additional valueShareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamStay current on competitive analysis and market differentiationSupport marketing events including executive briefings, conferences, user groups, and trade showsQualifications

  Qualifications:

  To be successful in this role you have: Experience creating customer value across Enterprise level customer organizations (Retail industry is preferred)7+ years of pre-sales solution consultingor sales engineeringexperience3-5 years of experience with Customer Service, Customer Experience, CRM, or BPM softwareAbility to provide compelling presentations and product demonstrations both virtually and in person, with travelCreative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organizationExperience working collaboratively with product management, product marketing, partners,and professional servicesTerritory management skills, including pipeline building and working with Sales counterpart to guide execution excellenceFD21

  Additional Information

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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