CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.
Our team-defined values guide how we show up for each other, for our partners, and for our customers:
We succeed together
We embrace progress
We care big
We create space
To join our remote-first, engage from anywhere team, visit getcaret.com/careers.
Overview
The Accounts Receivable Supervisor manages AR for CARET and its subsidiaries in the US, UK and Canada, including customer communications, collections, payments application, and AR related reporting. This role requires the ability to work with a diverse portfolio of customer accounts, communicate effectively with internal and external customers, and manage a high volume of outstanding transactions. The Supervisor will manage a team of one AR Coordinator.
Requirements
Minimum of 3 years of experience in an AR or accounting related role
Strong attention to detail and ability to follow process, prioritize work and meet tight deadlines
Strong communication and interpersonal skills required, including written communications
Must be comfortable speaking with customers to help them resolve billing issues
Must be able to work with and understand financial information and data
Proficient with Microsoft Office applications; able to learn new and adapt to new systems quickly
Superior data entry and 10-key skills required; must be able to balance speed and accuracy
Associate degree in business or accounting preferred
Prior supervision experience is preferred
Subscription billing experience is a plus
Job responsibilities:
Manage activities of the Accounts Receivable team to ensure timely collections on open invoices, cash application, customer communications and monthly reporting/analysis of results, as well as the health of the company’s AR Aging
Create, improve, and maintain AR processes, standard operating procedures, and internal controls
Communicate with the rest of the accounting and finance team to ensure alignment on customer health, status of collection efforts, proper cash application, and other AR-related topics
Work closely with both Sales and Legal team members to properly manage outstanding billing issues
Support the finance team with cash forecasting on an ad hoc basis
Ensure resolution of all discrepancies in customer payments
Provide excellent customer service, interacting effectively and courteously with internal and external customers
Benefits
Flexible PTO
Summer Fridays
No meeting Fridays
Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
Flexible Spending Account
Health Savings Account
401(k) match
Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $60,000 - $70,000 . Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.
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