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Account Manager, Healthcare Menu Systems
Account Manager, Healthcare Menu Systems-April 2024
Houston
Apr 22, 2025
ABOUT SYSCO
Sysco is the global leader in foodservice distribution
10,000+ employees
Food & Beverage
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About Account Manager, Healthcare Menu Systems

  Company:

  US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

  Zip Code:

  77077

  Minimum Level of Education:

  Bachelor's Degree

  Minimum Years of Experience:

  5 Years

  Employment Type:

  Full Time

  Travel Percentage:

  COMPENSATION INFORMATION:

  The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

  JOB SUMMARY

  Manages healthcare menu systems implementation strategy and activities for corporate and local NetIMPAC menu system customers. This includes project timeline development, healthcare menu development, and analysis for cost and nutrition parameters and order guide management. Provides corporate and facility customer training on all foodservice and resident management system modules during implementation. Determines ongoing customer support requirements and retention activities with the Healthcare Customer Support Coordinator.

  RESPONSIBILITIES

  Performs Implementation Project Management services for multiple National Account and local healthcare customers subscribing to Menu and NetIMPAC foodservice system including timeline development and progress tracking.Provides Customer-specific training on NetIMPAC foodservice management systems and resident management systems as outlined in the implementation plan. Actively tracks customer engagement and participation during system implementation. Works with Customer Support Coordinator to determine long term strategy for ongoing support.Monitors customer system usage to promote customer retention.Analyzes and find mutual customer/Sysco value in the Supply Chain such as category/product. Oversees Order Guide Management and Vendor Item Linking process to ensure customer order guides contain appropriate ingredients for menu implementation.Manages Account set-up, customer tracking and oversees customer retention activities.Performs extensive complex recipe and ingredient additions and analyses to support cost-effective menu development. Ingredient addition oversight.Plans menus. Performs menu analysis for regulatory compliance, cost and nutritional appropriateness of therapeutic diets per customer or national standards, requiring extensive knowledge of medical nutrition therapy guidelines and applicable federal and state regulations.

  QUALIFICATIONS

  Education

  Bachelor's degree in Nutrition, Foodservice, Business or related field or equivalent experience. Registered Dietitian or Certified Dietary Manager preferred.

  Experience

  5 years of food service and/or nutrition experience

  Professional Skills

  Excellent written and verbal communication skillsStrong tactical planning and leadership skillsAble to self-direct work priorities to meet multiple deadlinesStrong negotiation, and conflict resolution capabilitiesWork collaboratively across corporate functional areas Computer Software:Proficient in MS Office, Outlook, Excel, PowerPointSUS/AS400Sysco Reporting SystemsFoodservice Systems experience

  Physical Demands

  While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.The employee is frequently required to sit and reach with hands and arms.The employee must occasionally lift and/or move up to 20 pounds.

  Work Environment

  The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

  BENEFITS INFORMATION:

  For information on Sysco's Benefits, please visit https://SyscoBenefits.com

  OVERVIEW:

  Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

  We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

  AFFIRMATIVE ACTION STATEMENT:

  Applicants must be currently authorized to work in the United States.

  We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

  This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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