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Process Automation Engineering Manager
Process Automation Engineering Manager-November 2024
Buffalo Grove
Nov 23, 2024
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Process Automation Engineering Manager

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Description

  CVS Health offers an exciting opportunity to join our PBM Finance Enablement team , as a Manager , Intelligent Process Automation, within the Business Intelligence , Automation, and Analytics group . You will develop deep understanding of PBM Finance data and processes and will lead a small team of developers to formulate scalable automation solutions to improve overall business quality and compliance, create greater operational scalability, reduce turnaround times , and improve customer experience . You will contribute to building and matur ing automation capabilities across Rebate Ops, Fin Ops, and FP&A areas of PBM Finance . You will help unlock value for our financial operations and further democratize the data within the organization.

  You will report to the Sr. Manager of PBM Finance Business Intelligence , Automation, and Analytics .

  To be successful in this role, y ou need to be a self-starter with strategic focus and bias for action and experience in d esign t hinking, continuous process improvement, systems analysis, solution architecture and development , and data integration. You need to have proven leadership qualities , strong relationship building skills, and strong drive for fostering collaboration and knowledge sharing on your team. Ideal candidate will be customer-centric and mission-focused, and will bring passion, energy and excitement to the team and organization . This is a hybrid role in which the successful candidate will report to the office at least 2x a week.

  Key Responsibilities:

  Manage a diverse and growing team of developers focused on supporting key strategic objectives , ensuring the team members are concentrating their efforts on the most critical tasks.

  Partner and c ollaborate with business stakeholders, Process Engineers, IT , etc. to foster innovation and rapid ly transform business processes, enabling management of every aspect of business with ease

  P rovide technical vision and d rive project execution , automating repetitive processes, and delivering significant reduction in cost s and process complexities , improving quality and compliance, and enhancing customer experience

  P rovide domain knowledge and engineering insight , t ranslate end user needs into clear business requirement s and technical specifications ; r apidly deliver solutions, using agile methods

  E ncourage engineering excellence and m aintain close oversight of technical execution to build reliable, scalable, secure, and sustainable solutions that internal and external customers can depend on

  Track execution progress, risks, and project s benefits

  Ensure consistent and clear documentation for production-ready solutions; drive business adoption for rolled out applications

  Grow talent on the team, continually evolv ing the skillset of the team , increasing automation capabilities and broadening automation methods and techniques

  Continuously evaluate/evolve processes, best practices, and tools around data management, analysis , visualization, and automation , bringing the most effective to bear

  Lead by example to inspire a positive attitude, engagement, and professional growth

  Champion a culture of continuous improvement, curiosity, collaboration, and innovation

  Required Qualifications

  4+ years of experience in software or application development / engineering

  4+ years of development experience in SQL, Python, R, or other programming languages

  4+ year of experience in ETL tools, data mining and data wrangling software (SSIS, SAS, Alteryx, Trifacta, or others)

  4+ years of experience in database management; preferred technologies: SQL Server, Teradata, SAP HANA

  3+ years of experience analyzing claims data and/or other large datasets

  3+ year of experience converting business requirement to technical specifications

  2+ year of experience in BI platforms such as MicroStrategy, Tableau, Power BI, Qlik, or others

  Preferred Qualifications

  Experience working in a leadership role

  Experience in healthcare industry, including health insurance, PBM or pharmacy services

  Prior experience designing and implementing scalable production-level solutions

  Knowledge of cloud environments (AWS, GCP, Azure)

  Knowledge of Automation Anywhere (AA), UiPath, or other RPA tools; MS Power Platform; SAP Cloud Analytics

  Knowledge of natural language processing, text analytics/mining, semantic technology, and/or machine learning

  Prior experience working in agile environment

  Must be experienced in communicating ideas in both technical and user-friendly language

  Demonstrated ability to quickly learn new business processes and adapt to new technologies

  Experience with process improvement methodologies such as Lean Thinking and Six Sigma

  Strong working knowledge of Office 365 applications

  Education

  Bachelor's degree or equivalent work experience is required

  Master’s degree preferred

  Pay Range

  The typical pay range for this role is:

  $97,335.00 - $201,900.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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