Home
/
Customer Service
/
Lead Field Service Representative
Lead Field Service Representative-November 2024
Eddystone
Nov 23, 2024
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
VIEW COMPANY PROFILE >>
About Lead Field Service Representative

  Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Lead Field Service Representative.

  The expected annual salary range for this role is $88499.97 - $129799.96 a year.

  Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

  What you'll do:

  As a Lead Field Service Representative, you will be responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems. You will advise customers and provide best technical solutions to solve customer issues. You will complete assigned jobs with assistance from lead technicians and engineers. In addition, you will conduct required tests and calibration using test equipment and check and maintain equipment to ensure compliance with applicable standards.

  In this role, you will:

  Work on assigned projects for electrical equipmentDeliver technical solutions to customersPerform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigationsDisplay proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design

  Qualifications:

  Required (Basic) Qualifications:

  High School Diploma or higher with a minimum of 7 year of field service experience evaluating and servicing electrical distribution or control systemsPossess and maintain a valid and unrestricted driver's licenseMust be legally authorized to work in the United States without company sponsorship.All candidates must reside within a 50-mile radius of the work locations listed. No relocation will be offered for this position. Active Military Service member candidates are exempt from the geographical area limitation.

  Preferred Qualifications:

  Bachelor's degree in engineering (electrical, mechanical or engineering technology) from an accredited institution.Experience performing low & medium voltage switchgear testing; low& medium voltage circuit breaker testing; power transformer testing; power quality measurements, power system troubleshooting, and analysis is requiredExperience with protective relays and low/medium voltage variable frequency drives is highly desirable. Skilled proficiency in one or more of the following: Intermediate Protective Relays, Advanced PQ Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design, OEM/ NETA/ NICET Electrical Testing Methods

  #LI-CM1

  #LI-CM1

  Skills:

  Position Success Criteria:

  Power distribution field experience in servicing, maintaining, and testing electrical power distribution equipment.

  Working knowledge of troubleshooting, tests and repair techniques.

  Demonstrated ability in verbal and written communication skills. Particular skill in communicating technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.

  Advanced understanding of the company's competitor's electrical, electronic and mechanical products and services.

  Knowledge of corporate and business unit policies.

  Working knowledge of all software packages relevant to successful performance of tasks.

  Working knowledge of billing and invoicing policies for service.

  Knowledge of parts, part masters, bill of materials.

  Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

  Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

  Submit to periodic customer required background and drug screenings.

  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

  Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

  We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Technical Support Engineer
#LI-FR2 We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and su
IT Client Service Owner
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be A
Service Administrator
Service Administrator Description We are looking for a talented Service Administrator to join our team specializing in Service for our Sales and Service department at our branch in Tampa, FL. In this
Microsoft Dynamics 365 Customer Engagement, Manager
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics
International Client Service Associate
Overview Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus
Customer Service Representative-Remote
TransUnion's Job Applicant Privacy Notice What We'll Bring: We are looking for a Customer Service Support Representative to join our successful Client Services Sales team. This position will be respo
Teller PT
Employment Type: Part-Time, On-site #LI-ONSITE This Teller position starts at $15.60 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following bene
Customer Business Director
Date Posted: 2023-07-02 Country: Japan Location: JPN13111: RII Tokyo Japan, 1-11-44, Akasaka, Minato-ku M/S 12 Floor, Tokyo, 107-0052, Japan Position Role Type: Unspecified Customer Business Director
Client Solutions Manager, Apps & Gaming (Türkiye)
The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an outstanding opportunity to be at the
Call Center Representative
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved