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Front Office Coordinator
Front Office Coordinator-November 2024
Fort Collins
Nov 29, 2024
About Front Office Coordinator

  Posting Detail Information

  Working TitleFront Office Coordinator

  Position LocationFort Collins, CO

  Work LocationPosition is fully in-office/in-person

  Research Professional PositionNo

  Posting Number202302247AP

  Position TypeAdmin Professional/ Research Professional

  Classification TitleTechnical/Support III

  Number of Vacancies1

  Work Hours/Week40

  Proposed Annual Salary Range$51,000 - $55,000

  Employee Benefits

  Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

  For detailed benefit plan information for eligible employees, visithttps://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/andhttps://hr.colostate.edu/prospective-employees/our-perks/.

  For the total value of CSU benefits in addition to wages, visithttps://hr.colostate.edu/total-compensation-calculator/.

  For more information about why Fort Collins is consistently ranked in the top cities to live in, visithttps://hr.colostate.edu/prospective-employees/our-community/.

  Desired Start Date03/18/2024

  Position End Date (if temporary)

  To ensure full consideration, applications must be received by 11:59pm (MT) on02/04/2024

  Description of Work Unit

  The Department of Construction Management serves one of the largest construction management programs in the country with approximately 800 undergraduate students, 20 graduate students, 21 faculty and 7 professional staff. The Department offers both a bachelors and master’s degrees in construction management. The undergraduate program is accredited by the American Council for Construction Education. Academic advising, internship placement, and career placement support is provided by professional staff. The department engages in teaching, scholarly, and outreach activities to promote the development of knowledge and skills related to construction management. The Department’s facilities include over 36,000 square feet in dedicated labs (physical testing and computer), classrooms, and offices to support its research, teaching, and service mission. The Department of Construction Management is located on the main campus of Colorado State University in Fort Collins, Colorado. Applicants are encouraged to visit the department website at: https://www.chhs.colostate.edu/cm

  Position Summary

  The Front Office Coordinator plays a critical role in the day-to-day operations of the CM department including reception; student, industry, and donor interaction; communication with students, faculty, and staff; communication through CM email, and calendar management. This position actively looks for solutions to problems and seeks clarification when necessary from the department or campus partners. This position provides administrative support to the department and manages the department front office including supervision of student staff, main office reception, and assisting students, staff and visitors. This position opens and closes the department daily, exchanges information to keep others informed, and assists with departmental projects and events. This position provides clerical support including database management, coordinating department website updates, and managing department calendars. The position is involved with department related communications including flyers and digital screen media. The Front Office Coordinator serves as the building proctor for CM buildings as well as serves as the CM graduate program liaison

  Required Job Qualifications

  • Bachelors Degree

  • Experience using Microsoft Suite including Word, Excel, and Power Point

  • Excellent communication skills as demonstrated by submitted materials

  • Demonstrated ability to do detailed work, prioritize multiple tasks and meet deadlines

  Preferred Job Qualifications

  • Two or more years of general clerical experience

  • Proven ability to work collaboratively

  • Demonstrated ability to relate effectively with students, faculty, staff, alumni, campus administrators, and industry.

  • Excellent customer service which places and emphasis on treating all students, employees, and guests as valued customers

  • Advanced skills in MS office including Word, Outlook, Excel, Power Point, and/or Publisher

  • Demonstrated advanced abilities in processing accuracy and a keen attention to detail

  • Ability to change focus quickly between tasks and systems to maintain a high level of efficiency in a fast paced environment

  Diversity Statement

  Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

  Essential Duties

  Job Duty CategoryFront Office Managment

  Duty/Responsibility

  • Manage front office operations, including supervision and training of student staff.

  • Greets and directs students, faculty, staff and visitors

  • Maintain and update department calendars, including appointment scheduling, faculty office hours, conference rooms, and classrooms.

  • Manage department activities, schedule classrooms and other space for curricular and extra-curricular activities

  • Disperse informational material regarding all department programs including directing calls and walk-ins to the appropriate office

  • Send, receive, and distribute department mail; make package labels as needed; update mailboxes

  • Provide onboarding support for new employees

  • Manage department digital screens and online calendar to market events and activities to students and industry

  • Manage department faculty and staff display board by updating when appropriate (e.g., new hires, separations, updating titles

  • Processes copy orders, including coordination of printing course packets with FastPrint

  • Assists with flyer design and perform data entry as necessary

  • Works with database management programs including updating department information, maintaining files, generating letters, documents and reports using Microsoft Office Programs, (e.g., Excel, Word, PowerPoint, Publisher).

  • Serve as CM textbook adoptions liaison between CM faculty and CSU bookstore ensuring correct and accurate textbook selections are made each semester for each CM course.

  • Manage CM email, phone, and voicemail

  • Maintain office supply needs and distribute office materials

  • Checks out technical equipment and keeps logs; assists with inventory and management of equipment

  Percentage Of Time55

  Job Duty CategoryGraduate Program Liasion

  Duty/Responsibility

  • Monitor and update graduate student applications and program queues in Slate

  • Monitor the CM Graduate Advising mailbox and respond or distribute mail accordingly

  • Notify applicants with incomplete applications

  • Maintain decision spreadsheets and faculty evaluations for each applicant

  • Liaison with Graduate Admissions, CM Graduate Program Coordinator, and CM Graduate Committee

  • Enter committee decisions (admitted, waitlisted, or denied) in Slate

  • Notify applicants of faculty decisions

  • Monitor and reply to inquires made through Slate or graduate program email account

  Percentage Of Time5

  Job Duty CategoryWebsite Administrator

  Duty/Responsibility

  • Propose and coordinate department website updates and assist with content development of new website pages.

  • Work collaboratively with CHHS communication team and CM Director of Academic and Administrative Operations

  Percentage Of Time10

  Job Duty CategoryFacilities Management

  Duty/Responsibility

  • Serve as building proctor for Guggenheim Hall and Preconstruction Center, and as assistant proctor for Industrial Sciences Lab.

  • Develops and enforces a building safety plan for Guggenheim Hal and Preconstruction Center and communicates updates to staff, faculty and students when necessary.

  • Surplus equipment, supplies, furniture using the CSU EACR System

  • Manage keycard system for CM doors (C- CURE )

  • Manage keys for the department including issuing and returning keys and performing annual key audit

  • Submit and track facilities maintenance requests

  • Monitor AED (located in Precon) and submit monthly report on status of AED

  • Monitor all display cases; update upon request; clean annually

  • Manage office operations including keys, and coordinate with CSU facilities management on building maintenance and repairs.

  Percentage Of Time20

  Job Duty CategoryOther

  Duty/Responsibility

  • Procure supplies and equipment for the department and front office.

  • Serve and search support to search committees as needed; take meeting notes, posting jobs to various recruitment sites, arrange schedules, and help coordinate interview logistics.

  • Serve as backup PCARD reallocator for department

  • Manage industry advisory board membership including processing new memberships and renewals, and communications with existing and prospective members

  • Assist with collection and organization of information related to program accreditation

  • Assist with event planning, coordination, organization, execution, clean up for department events for internal and external constituents

  • Other duties as assigned.

  Percentage Of Time10

  Application Details

  Special Instructions to Applicants

  For a complete application, please submit a cover letter and resume that addresses the minimum and preferred qualifications, and contact information for three professional references. References will not be contacted without prior notification of candidates. CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. References will not be contacted without prior notification to candidates.

  Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)

  Search ContactKristin Haller, [email protected]

  EEO Statement

  Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.

  The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,[email protected].

  The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,[email protected].

  The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,[email protected].

  Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .

  Background Check Policy Statement

  Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

  References Requested

  References Requested

  Minimum Requested3

  Maximum Requested5

  Supplemental Questions

  Required fields are indicated with an asterisk (*).

  Applicant Documents

  Required Documents

  Resume

  Cover Letter

  Optional Documents

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