Description Join Our Team as a Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Milton, Massachusetts.
What you get to do every day
Receive and place telephone calls
Field and send out send written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent communication skills (written and verbal)
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyComfort in pursuing resolutions to complicated customer inquiries using complex research methods
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Proficiency with Microsoft office applications
Customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Administrative Assistance experience required
Customer service experience desired
Ability to use multiple computer systems, applications, and utilize search tools to find information
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .