Title: Assistant Director of Program Operations (ADPO)

　　Reports to: Director of Program

　　Department: SEO Scholars San Francisco

　　FLSA: Exempt

　　Compensation: $77,600 - $90,000 (Annual)

　　LOCATION/HOURS

　　This is a full-time, hybrid position based out of our San Francisco office. It is expected that some duties will be performed on-site at least 2-days a week, and some remotely, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities.

　　All candidates must be within commutable distance of SEO’s offices at Three Embarcadero Center, San Francisco, CA 94111, upon hire.

　　Working conditions:

　　Ability to work a Tuesday through Saturday schedule and some nights as dictated by programming needs Work requires traveling to different physical locations (San Francisco and Oakland) for Saturday programming UC Law San Francisco, 200 McAllister St, San Francisco, CA 94102 and Laney College, 900 Fallon St, Oakland, CA 94607  

　　POSITION OVERVIEW & RESPONSIBILITIES                    

　　With a portfolio of operational, strategic, and student and instructor-facing responsibilities, the Assistant Director of Program Operations (ADPO) role provides the opportunity to make an impact both organization-wide and in direct service. The ADPO oversees Scholar program and data operations, special programs, and program operations team management. The individual oversees an annual budget and manages one full-time direct report. The ADPO works closely with the in New York City and reports to the San Francisco Director of Program. The ADPO’s key responsibilities are as follows:            

　　Program Operations

　　Build and maintain program operational systems to ensure smooth program delivery and enable Program Managers to focus on Scholar engagement Proactively partner with Assistant Director of Program and Program Managers to ensure program operational systems are consistently, efficiently, and accurately supporting program delivery Oversee virtual delivery of weekday programming via Zoom and onsite operations for Saturday and Summer programming, including supplies, transportation, and food management Build and manage relationships with program site and space partners Ensure that SEO Scholars complies with school district guidelines regarding student safety; maintain emergency procedures and ensure staff are familiar with them Build and maintain crisis management resources and relationships Oversee partnership with Chabot Community College to support course selection, liaise with professors and College Success Instructors, and college data to ensure a successful and positive experience for Scholars Data Collection & Analysis

　　Serve as program evaluation and data lead for all high school grade levels collecting and analyzing data across our core academic curriculum, college admissions, dual-enrollment community college partnership, and mentorship and enrichment programs Oversee Salesforce and data tracking systems to measure program performance against metrics, setting and upholding standards for data tracking and reporting, supporting program staff, and addressing development-related requests for program data Develop slides for board meetings to share key data metrics and provide data for Key Performance Indicator tracking on at least a quarterly basis Liaise with New York based shared services teams overseeing Salesforce and learning management systems Special Programs Leadership

　　Coordinate key Scholars events and trips including Graduation, College Networking Day, Career Networking Day, FAFSA Day, Family Workshops, Special Saturdays, and college visits Design and manage Scholar dual enrollment programs with Chabot Community College, National Equity Lab, Cornell, and others Manage new donor-funded gap loan process in partnership with 12th Grade Program Managers and the Development Team Oversee SAT Prep provider relationship and contract Team Management

　　Directly manage Program Operations Manager; co-manage local Desktop Support Engineer shared with national IT team REQUIRED QUALIFICATIONS

　　Bachelor’s degree required 4+ years of experience in a similar operational leadership position; direct experience in school or nonprofit operations is strongly preferred 2+ years of experience managing a team of full-time staff with a track record of successfully developing and leading diverse teams to successful outcomes; working knowledge of CA state employment practices is a plus Ability to manage multiple priorities and complex projects involving multiple stakeholders and senior leadership with high attention to detail Exemplary written and verbal communication skills; must be able to address and engage with diverse audiences through different mediums, including in-person and through messaging platforms, video chats/conferences, and phone calls Strong data analysis experience and comfort using Excel, Google Suite, and Salesforce DESIRED QUALIFICATIONS

　　Experience working with ELL students preferred Familiarity and/or experience with public education and youth communities in San Francisco Spanish language proficiency COMPENSATION & BENEFITS 

　　SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.

　　The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.

　　EEOC Policy

　　At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from historically excluded and underrepresented communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.

　　Equal Employment Opportunity is not just the law, it is our commitment.

　　Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.

　　If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.

　　THE ORGANIZATION

　　Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity), is an educational non-profit focused on improving outcomes for students from underserved and historically underrepresented backgrounds. For over 50 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our students. Each year SEO serves 6,000+ participants nationally and the organization is widely recognized for developing best-in-class programs with exceptional results.

　　Not every SEO participant is on the same journey, but all are hungry for opportunity. SEO creates an ecosystem of excellence: empowering individuals to move from high school through college, from underserved communities to middle class (SEO Scholars), from underrepresented interns to prestigious careers (SEO Career and SEO Law), from successful professionals to positions of economic influence (SEO Alternative Investments). We propel human potential.

　　SEO Scholars is a free, eight-year, academic program that gets low-income public high school students to and through college – with a 90% college graduation 100% of SEO Scholars are accepted to four-year colleges, with 85% being first-generation college graduates. More than 75% of current SEO Scholars are attending a top 100 college based on the US News and World Report rankings. SEO Career is the nation’s premier professional development program, providing Black, Hispanic, and Native American undergrads with everything they need to land an internship: industry exposure, career guidance, interview skills, and intensive Approximately 80% of SEO Career interns receive full-time job offers from SEO Career partners before they graduate college. SEO Interns earn an average of $10,000 per summer. SEO Career partners with 150+ corporations and organizations offering summer internships. SEO Alternative Investments provides education, exposure, training, and mentoring opportunities for talented professionals traditionally underrepresented in the Alternative Investments SEO Alternative Investments Programming includes a Fellowship Program and an annual conference. The Fellows program has over 200 partner firms and 90% of Fellows secure roles in the Alternative Investments industry. SEO Law is the only program of its kind, offering talented, incoming, underrepresented law school students the opportunity to secure a paid internship at a top law firm the summer before law The SEO Law Fellowship program has an impressive network of more than 1,600+ SEO Law alumni, who have gone on to work as Chief Legal Officers, U.S. District Attorneys, Deputy/Assistant Attorneys General, U.S. District Court Judges, and U.S. Cabinet/Congress Members. SEO Law partners with more than 41 law firms in 12 cities across the U.S. SEO Leadership Institute provides ongoing development to alumni, customized for each stage of their career. There are three distinct parts to the Institute: making connections, professional and personal development, and civic engagement. SEO has an alumni network of nearly 20,000 professionals, representing 46 U.S. states and 48 countries, SEO’s Leadership Institute supports their ongoing professional and civic engagement via panel discussions, networking events, virtual resources, and volunteer opportunities. Alumni leadership has led SEO expansion to San Francisco and the creation of SEO’s international affiliates: SEO London, SEO China, SEO Vietnam, and SEO Africa.